Privacy Policy

Last updated: 1 May 2026

1. Data Controller

The organisation managing personal data is Rhodes Rent a Boat, located at Ionos Dragoumi 39, Rhodes 85100, Greece. Contact: info@rhodesboattours.gr, +30 695 166 6454.

2. What Data We Collect

We gather personal information including:

  • Contact details: name, email, phone number
  • Booking particulars: dates, group size, service preferences
  • Technical information: IP address, browser type, visited pages, session duration (via analytics)
  • Correspondence: emails, WhatsApp exchanges and messages received

3. How We Use Your Data

Personal information serves these purposes:

  • Address inquiries and deliver requested services
  • Handle bookings and confirmations
  • Provide follow-up booking details
  • Enhance our website and service offerings using aggregated data
  • Meet legal requirements

4. Legal Basis for Processing

Data processing relies on GDPR Article 6 foundations:

  • Contract performance for bookings and inquiries
  • Legitimate interest in service improvement
  • Legal compliance with Greek and EU regulations
  • Explicit consent for marketing communications

5. Cookies

The website employs:

  • Essential cookies: necessary for functionality, cannot be disabled
  • Analytics cookies: Google Analytics / Google Tag Manager track anonymised visitor behaviour; users may opt out via browser settings or Google’s opt-out extension

6. Data Sharing

We do not sell personal information but may share it with:

  • Service providers offering IT and analytics (Supabase, Vercel, Google Analytics) under data agreements
  • Boat operators / skippers as required for fulfilling bookings
  • Authorities when legally mandated

7. Data Retention

Storage periods follow their purpose:

  • Inquiry information: 2 years following last contact
  • Booking details: 5 years for accounting / legal compliance
  • Analytics: 26 months per Google Analytics defaults

8. Your Rights Under GDPR

Individuals have the right to:

  • Access the personal data we hold
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Data portability in a machine-readable format
  • Restrict processing
  • Object to legitimate-interest-based processing
  • Withdraw consent

Contact info@rhodesboattours.gr for rights requests; we respond within 30 days. Complaints may be filed with the Hellenic Data Protection Authority at www.dpa.gr.

9. Data Security

We employ technical and organisational safeguards against unauthorised access, modification, disclosure or loss. The website uses HTTPS and data resides on encrypted, secure infrastructure.

10. International Transfers

Service providers may process data outside the EEA using safeguards such as Standard Contractual Clauses or adequacy determinations per GDPR Chapter V.

11. Changes to This Policy

Updates may occur; the date above indicates the most recent revision. Continued use of the website implies acceptance of any modifications.

12. Contact

For inquiries regarding our privacy practices:

  • Email: info@rhodesboattours.gr
  • Phone: +30 695 166 6454
  • Address: Ionos Dragoumi 39, Rhodes 85100, Greece